Sofia by Conecta

Sofia AI Receptionist pricing

Choose Website Sofia for conversations on your site, Sofia Phone for calls to your office—or start with both.

Talk through setup View Conecta CRM pricing

Two ways clients can reach Sofia

Both options are monthly. Sofia Phone includes Website Sofia.

Website Sofia

For clients who want to chat from your website.

$14.99 / month

For subscriptions started by October 31, 2026

  • New subscriptions starting November 1, 2026: $19.99/month
  • Current target for the regular price: $29.99/month starting January 1, 2027. This target may change.
  • Your starting price stays in place while your subscription remains continuously active.

Included

1,000 AI conversations each month.

  • English and Spanish conversations
  • Guided installation on your website
  • Shared business knowledge
  • A person can take over a conversation when needed
Set up Website Sofia

Subscribe securely with Stripe. We’ll guide you through setup for your website.

Sofia Phone

For callers reaching your office by phone.

$150 / month

Per office phone number

  • Includes one staff extension and onboarding.
  • Includes Website Sofia and its 1,000 monthly AI conversations.
  • Each additional staff extension is $50/month.

More conversations for Website Sofia

Optional prepaid packs: 500 for $4.99 or 1,000 for $7.99.

  • English and Spanish phone conversations
  • Shared business knowledge for website and phone conversations
  • A person can take over a conversation when needed
Talk through phone setup

We’ll walk through the office number, staff extension, and onboarding.

Sofia pricing is separate from Conecta CRM pricing. See Conecta CRM plans.

Compare Website Sofia and Sofia Phone

Choose the way your clients contact your office most often.

Website Sofia and Phone Sofia pricing and included service
What you need Website Sofia Sofia Phone
Where clients reach Sofia Chat on your website Your office phone number, plus Website Sofia
Monthly price $14.99 through October 31, 2026; then $19.99 for new subscriptions starting November 1 $150 per office phone number
Included Website Sofia conversations 1,000 AI conversations each month Website Sofia with 1,000 AI conversations each month
Languages English and Spanish English and Spanish
Shared business knowledge Included Shared across website and phone conversations
Human takeover A person can take over a conversation A person can take over a conversation
Phone extensions Not included One staff extension included; $50/month for each additional extension
Setup Guided website setup Onboarding included

Keep extra Website Sofia conversations on your terms

Additional conversation packs are priced as prepaid balance. Any unused balance rolls over until used.

500 conversations$4.99 prepaid

1,000 conversations$7.99 prepaid

There is no automatic overage charge. When the included allowance and any prepaid balance are used, AI conversations pause. Human chat continues to work.

More messaging channels are coming

SMS, WhatsApp, Facebook Messenger, and Instagram support is coming soon. These will be paid channels, and pricing has not been announced.

Sofia pricing questions

How much does Website Sofia cost?

Subscriptions started by October 31, 2026 are $14.99/month. New subscriptions starting November 1, 2026 are $19.99/month. Our current target for the regular price is $29.99/month starting January 1, 2027, but that target may change. Your starting price stays in place while your subscription remains continuously active.

How much does Sofia Phone cost?

Sofia Phone is $150/month per office phone number. It includes one staff extension, onboarding, and Website Sofia with 1,000 monthly AI conversations. Each additional staff extension is $50/month.

Do prepaid conversation packs expire?

No. Their remaining prepaid balance rolls over until used.

Will I be charged automatically if I use all my conversations?

No. There is no automatic overage charge. AI conversations pause after the included allowance and prepaid balance are used. Human chat continues to work.

Is Conecta CRM included in Sofia pricing?

No. Sofia pricing is separate from Conecta CRM pricing. View Conecta CRM plans.

Can clients reach Sofia through SMS or social messaging?

SMS, WhatsApp, Facebook Messenger, and Instagram support is coming soon. These will be paid channels, and pricing has not been announced.

Find the right Sofia setup for your office

Use the demo form to talk through Website Sofia, Sofia Phone, or both. Sofia setup is guided by the Conecta team.

Talk through setup Learn about Sofia